Documentation specialist, based in Portland, Maine.  Extensive experience as a senior technical writer and documentation manager, copywriter, and editor, for large and small businesses. Have created many user manuals, reference manuals, quick reference cards, release notes, installation guides, and online help systems. Can see a documentation project through from initial information-gathering stage through dealing with off-site print shops, launching on-line help, and version tracking.

BA, Barnard College (Columbia University). English Literature and Creative Writing.

Ph.D., City University of New York Graduate Center. Anthropology. Awarded National Science Foundation grant for dissertation research. Awarded City University of New York graduate research fellowship.

Expert in many desktop publishing applications, including MS Word, FrameMaker, RoboHelp, Doc-to-Help, FrontPage.

Society for Technical Communication. Member.

Documentation specialist in information technology. Have managed large-scale documentation projects. Most recent clients:

Dirigo Health Agency, Augusta, Maine. Technical Writer. Writing Programmer's Reference Guide, and Financial Procedures document.

Caron Engineering, Wells, Maine. Technical Writer. Wrote online and printed manual for a tool monitoring system. Recently completed comprehensive update of Tool Monitor, and wrote new online and printed manuals for a tool compensation system and a machine tool testing system.

Fiber Materials, Inc., Biddeford, Maine. Technical Writer. Documented the company's accounting system. Documentation included sections on government and commercial billing, accounts payable, cost accounting, and payroll. Used adapted ISO 900:2000 documentation standards.

Portland Pudgy, Inc. Wrote manuals for an innovative multifunction service and survival dinghy.

Bridge Information Systems (now part of Reuters), NYC. Senior Technical Writer. Wrote user manuals, system developers’ toolkits, installation guides, online help, release notes, web content, and promotional brochures for many Bridge fixed income products.

CS First Boston, Fixed Income Division, NYC. Senior Technical Writer. Created specifications documents, user manuals, reference guides, quick reference cards, new technology release bulletins, newsletters, presentation and training material, and several hypertext documents and online help systems.

Lehman Brothers, NYC. Senior Technical Writer. Wrote reference guide for an application that automates system administration tasks on the Lehman WAN. Documented a Lehman/Amex project that uses a complex of technologies to centralize system and network management of large-scale distributed processing environments.

New York Stock Exchange, NYC. Senior Technical Writer. Wrote user manual for insider-trading surveillance software.

Other former information technology clients include Timeplex (installation guides for multiplexers and switches), ATT/IS (documentation of large-scale design storage and retrieval system, appendix on clocking for T-1 Link manual―all to mil. spec.), NYSE (promotional brochure and web content), Kidder Peabody (compliance procedures―using ISO standards), Salomon Brothers (product life cycle and training materials―using ISO standards), J.J. Kenny and Equitable insurance (training material).

Freelance Grant Writer. Some of the successful grant applications recently completed were for Avant Garde Consulting, of Portland, Maine, Ascendant Energy, of Owl's Head, Maine, and Portland Pudgy, Inc., of Portland, Maine. Most recent client, Portland Pudgy, Inc., was awarded three Maine Technology Institute seed grants and one Maine Technology Institute development award, March 2002 through  February 2005.

Freelance Copywriter. Wrote web content and designed website for Portland Pudgy, Inc. Wrote sell sheet for a patented marketing technology. Other clients have included Dow Jones (employee benefits handbook), New York Stock Exchange (promotional brochure, web content, and user manual for insider-trading surveillance software), and individuals and small and medium-sized businesses (including Caron Engineering, Crow’s Nest Trust, Hulbert Design).

Research, Ghostwriting, Editing. Clients have included Accord Research and Educational Associates, NYC, Columbia University Biology Department, medical textbook companies, medical doctors.